GoLiveSupport is now SkillMarket
SkillMarket offers proprietary solutions that provide:
Each go-live consultant has a profile page complete with their photo, resume, interview notes, and certifications.
Don't make go-live support decisions blindly.
Our scheduling system is the first of its kind for go-live support projects.
All compliance and onboarding information is stored in one place, for easy access and follow-up.
Skillmarket is loaded with new features and tools to support go-lives from start to finish. With a pool of nearly 7,000 highly skilled consultants, each carefully vetted and approved, clients have access to the industry’s best at-the-elbow support. For any go-live engagement, Skillmarket makes consultant recruiting, onboarding, and scheduling seamless. Utilizing geolocation data, profile skill ratings, and additional metrics to minimize travel time, reduce expense, and improve both client and consultant satisfaction, Optimum can meet the demand for any project, large or small.
With SkillMarket, your organization will have the ability to:
Each go-live consultant has a profile page complete with his or her photo, resume, interview notes, and certifications – so you know who you're hiring. Each consultant is graded based on a number of criteria including experience, certifications, attitude, and client feedback.
Our scheduling system is the first of its kind for go-live support projects. Schedules are dynamically generated for external go-live consultants, super users, trainers, and software vendor personnel throughout your go-live.
Don’t make go-live support decisions blindly. A robust reporting infrastructure provides real-time burn rate reports and a variety of visualized taper options to allow you to stay current on expenditures and to minimize total project costs.